Warranty

NEW POOL CONSTRUCTION LIMITED WARRANTY


LIMITED STRUCTURAL WARRANTY
Klein Custom Pools warrants that the gunite or concrete swimming pool shell will remain structurally sound for as long as you own your pool. Structurally sound is defined as maintaining the structural integrity of the concrete swimming pool shell so as to withstand all normal loads or stress as anticipated by our approved plans. Upon written demand by buyer. Klein Custom Pools will perform necessary test to determine if the concrete swimming pools shell is sound Klein Custom Pools will, at no cost to buyer, perform repairs necessary to restore its structural integrity. If testing procedures show that the concrete swimming pool shell is sound, Buyer will pay costs of testing and repair. Klein Custom Pools does not warrant against damage to the pool shell caused by failure to maintain proper water levels, underground water tables rising above the lowest point of the pool or damages caused by earth or fill ground movement, earthquake, acts of God, or acts of others. The term “concrete swimming pool shell” does not include trim coping (concrete or masonry applied to the structure for aesthetic purposes), tile, coloring, or decking.

LIMITED EQUIPMENT WARRANTY
The Pentair and Jandy line of pumps, filters, heaters, salt systems, and automated controls are backed by a three-year parts and labor warranty, beginning on the day of plaster installation, for any defects in materials or workmanship. Equipment other than the Pentair and Jandy line is covered by manufacturing’s warranties for not less than 12 months from fate of pool plaster.

LIMITED UNDERGROUND WARRANTY
Pool plumbing, piping and plumbing accessories, electrical, gas and all underground installations provided by Klein Custom Pools are warranted to be free of defects in material and workmanship for a period of two years from the date of pool plastering

LIMITED CONCRETE & MASONRY WARRANTY
Decks, plaster, walls, stucco, coping and all other masonry products are warranted to be free of defects in material and workmanship for a period of 1 year from date of installation. Concrete and masonry products are inherently subject to cracking, checking, discoloration, staining, and lack of uniformity of color. These conditions are not considered defective, rising or settling which results from expansive or pre-existing insufficiently compacted soils is not warranted

Limitations
Notwithstanding the above, your warranty is limited in the following regards:

  1. Klein Custom Pools does not warrant against damages, failures or reduction of performance of any equipment cause by substitutions or addition of equipment not designed to installed or expressly authorized by Klein Custom Pools. Klein Custom Pools. does not warrant against defect or failures caused by lack of reasonable care, failure to provide necessary maintenance, incorrect water chemistry, freezing, improper operation or vandalism. 
  2. Job-site labor warranty does not extend to lights, cartridge elements, skimmers, valves fitting or chemical feeders, warranty on pump seals, valves, lights and O-rings are limited to one year.
  3. Damages caused by earth of fill ground movement, earthquake, acts of God, or acts of others 
  4. TRANSFER OF WARRANTY Upon transfer of the title to your real property, this warranty many be transferred to the new Buyer, after inspection and at the discretion of Klein Custom Pools and upon written request within sixty day of transfer of title. After all currents policies and requirements in force at the time of request have been satisfied, the approval of the transfer of warranty will be effective upon payment of a transfer fee and issuance of a new warranty certificate in the name of the Buyer.

 

 

SUMMARY OF WARRANTY

 

Description

Coverage

Notes

Structural Shell

Lifetime

Original owner only, unless transferred

Pump, Filter & Heater

3 Years

Pentair and Jandy brand only

Salt System

3 Years

Pentair and Jandy brand only

Remote Control

3 Years

Pentair and Jandy brand only

Plumbing and Gas

1 Years

 

Electrical

1 Years

 

Concrete

1 Years

 

Masonry

1 Years

 

Hydrazzo Plaster

3 Years

Manufacturer’s warranty may extend

Tile/Grout

2 Years

 

Lights

1 Year

 

Other Equipment

1 Year

Manufacturer’s warranty may extend

White Plaster

No Warranty

 

Pebble Tech/Sheen

10 Year

 

Diamond Bright

5 Year

 

Alitma Wet Edge

7 Years

Altima Warranty

Luna Quartz Wet Edge

10 Years

Luna Quartz Warranty

Pearl Matrix Wet Edge

15 Years

Pearl Matrix Warranty

Primera Stone Wet Edge

15 Years

Primera Stone Warranty

Prism Matrix Wet Edge

15 Years

Prism Matrix Warranty

Satin Matrix Wet Edge

15 Years

Satin Matrix Warranty

 

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